What is the best internet provider in New Haven?
For most homes in New Haven, Xfinity is the best internet service provider. Thanks to its wide coverage, Xfinity’s low cost and speeds up to 2GB are available at almost every address in the area. However, if you’re looking for a fixed wireless or fiber optic connection, T-Mobile Home Internet or Frontier Fiber may be better suited for your residential internet needs.
We’ve also found our top picks for affordable prices and fast service in New Haven. Xfinity’s Connect plan is the cheapest option, costing $25 per month and offering download speeds of up to 150 megabits per second. For those who need speed, check out Frontier Fiber. This fiber optic ISP offers ultra-fast speeds of up to 5,000Mbps to all available customers.
CNET recommends New Haven’s best internet services across multiple categories, considering speed, pricing, customer service and overall value. Our assessment includes reference to a proprietary database built over years of reviewing Internet services. We verify this against provider information by spot-checking service availability at local addresses. We also read the provider’s terms and conditions carefully and call the ISP to verify details if needed.
While we strive to find the most up-to-date, accurate information, there are some limitations to our process that you should be aware of. Pricing and speed figures are variable: Some addresses may qualify for different service levels, and monthly costs may vary even within the same city. The best way to determine your specific options is to plug your address into the provider’s website.
Additionally, the prices, speeds, and other information listed above and in the provider cards below may differ from what we found in our research. Based on our database of plan information provided directly by ISPs, these cards show the full range of pricing and speeds from providers across the United States. At the same time, this text is specific to what is available in New Haven. The prices quoted in this article are from our research and include applicable discounts for setting up automatic payments each month – which is standard industry offering. Discounts and promotions may also be available for signing a fixed-term contract or bundling multiple services.
To learn more about how we review internet providers, visit our full methodology page.
Best Internet in New Haven, CT 2024
75-2,000 Mbps
$20-$120 per month
What we think – Xfinity offers the widest availability in New Haven, serving nearly 100 percent of households, according to FCC data. Customers can choose from a variety of plans, with download speeds ranging from 150Mbps to 2,000Mbps, and prices starting at $25 per month. All plans include unlimited data, but be aware of annual contract and device fees.
75-2,000 Mbps
$20-$120 per month
fixed wireless
72-245 Mbps
$60 per month
What we think – If you’re a qualified mobile customer with T-Mobile, this fixed wireless ISP may be an attractive option for home broadband. Although it costs $60 per month, some customers can get speeds up to 245Mbps for just $40. Unlimited data and devices are included, and you don’t have to worry about any pesky contracts.
fixed wireless
72-245 Mbps
$60 per month
500-5,000 Mbps
$50-$155 per month
What we think – One of the advantages of fiber optic internet is symmetrical speeds, which other types of connections cannot provide. Frontier Fiber features download and upload speeds of up to 5,000Mbps, which means you can stream, play games, or browse the web with virtually no lag. Additionally, Frontier has no data caps, equipment costs, or annual commitments.
500-5,000 Mbps
$50-$155 per month
New Haven Internet Providers Comparison
| provider | Internet technology | monthly price range | speed range | Monthly equipment cost | data cap | contract | CNET Review Score |
|---|---|---|---|---|---|---|---|
|
Frontier Communications |
DSL/Fiber optic | $45-$155 | 500-5,000Mbps | not any | not any | not any | 6.3 |
| optimal | cable | $40-$80 | 300-940Mbps | not any | not any | not any | 6.2 |
|
T-Mobile Home Internet |
fixed wireless | $60 ($40 for eligible Go5G Plus and Magenta Max mobile customers) | 72-245Mbps | not any | not any | not any | 7.4 |
|
Verizon 5G Home Internet |
fixed wireless | $50-$70 ($35-$45 with eligible Verizon 5G mobile plans) | 50-1,000Mbps | not any | not any | not any | 7.2 |
|
unlimited |
cable | $25-$110 | 150-2,000Mbps | $15 (optional) | not any | 1 year for some plans | 7 |
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Source: CNET analysis of provider data.
What are the cheapest internet plans in New Haven?
| provider | Starting monthly price | Maximum download speed | Monthly equipment fee |
|---|---|---|---|
|
Xfinity connection |
$25 | 150Mbps | $15 (optional) |
|
Xfinity connects more |
$35 | 300Mbps | not any |
| Best 300Mbps | $40 | 300Mbps | not any |
|
Frontier Fiber 500 |
$45 | 500Mbps | not any |
|
Verizon 5G Home Internet |
$50 ($35 with eligible mobile plans) | 300Mbps | not any |
|
T-Mobile Home Internet |
$60 ($40 with eligible mobile plans) | 245Mbps | not any |
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Source: CNET analysis of provider data.
How to Find New Haven Internet Deals and Promotions
New Haven’s best internet deals and top promotions depend on the discounts available during the period. Most offers are short-lived, but we’re often on the lookout for the latest deals.
New Haven’s internet providers, such as Xfinity and Optimum, may offer lower introductory prices or streaming add-ons for a limited time. However, other companies like Frontier and Verizon use the same standard pricing year-round.
For a more extensive list of deals, check out our guide to the best internet deals.
Photo by Walter Bibikow/Getty Images
New Haven’s Fastest Internet Plans
| provider | starting price | Maximum download speed | Maximum upload speed | data cap | Connection Type |
|---|---|---|---|---|---|
|
Frontier Fiber 5G |
$155 | 5,000Mbps | 5,000Mbps | not any | fiber |
|
Frontier Fiber 2Gig |
100 dollars | 2,000Mbps | 2,000Mbps | not any | fiber |
|
Xfinity Gigabit X2 |
$110 | 2,000Mbps | 200Mbps | not any | cable |
|
Xfinity Gigabit Extra |
$110 | 1,200Mbps | 35Mbps | not any | cable |
|
Frontier Fiber 1G |
$60 | 1,000Mbps | 1,000Mbps | not any | fiber |
|
Xfinity Gigabit |
$60 | 1,000Mbps | 20Mbps | not any | cable |
|
Verizon 5G Home + Internet |
$70 ($45 with eligible mobile plans) | 1,000Mbps | 75Mbps | not any | fixed wireless |
| Best 1 show | $80 | 940Mbps | 35Mbps | not any | cable |
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Source: CNET analysis of provider data.
What is a good internet speed?
Most internet connection plans can now handle basic productivity and communication tasks. If you’re looking for an internet plan that can accommodate video conferencing, streaming video, or gaming, you’ll get a better experience with a stronger connection. Below is an overview of the recommended minimum download speeds for various applications according to FCC regulations. Please note that these are guidelines only – Internet speeds, service and performance vary based on connection type, provider and address.
For more information, see our guide on the internet speed you really need.
- 0 to 5Mbps allows you to handle the basics—browse the Internet, send and receive email, stream low-quality video.
- 5 to 40Mbps gives you higher quality video streaming and video conferencing.
- 40 to 100Mbps should provide one user with enough bandwidth to meet the needs of modern remote working, video streaming, and online gaming.
- 100 to 500Mbps allows one or two users to participate in high-bandwidth activities such as video conferencing, streaming and online gaming simultaneously.
- 500 to 1,000Mbps allows three or more users to engage in high-bandwidth activities simultaneously.
CNET How to choose the best internet provider in New Haven
Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router, or kitchen tool, it’s impractical to personally test every ISP in a given city. So what is our approach? We first looked at pricing, availability, and speed information, using our own historical ISP data, provider sites, and map information from the Federal Communications Commission’s FCC.gov.
But it didn’t end there. We went to the FCC’s website to check our data and make sure we accounted for every ISP offering service in a certain area. We also enter local addresses on provider websites to find specific options for residents. We evaluate customer satisfaction with ISP services by looking at sources such as the US Customer Satisfaction Index and JD Power. ISP plans and prices may change frequently; all information provided is accurate as of publication time.
Once we have localized information, we ask three main questions:
- Does the provider offer reasonably fast internet speeds?
- Are customers getting value for money?
- Are customers satisfied with their service?
While the answers to these questions are often layered and complex, we recommend the provider that comes closest to a “yes” on these three questions. When choosing the cheapest internet service, we look for plans with the lowest monthly fees, although we also consider factors like price increases, equipment fees, and contracts. Choosing the fastest internet service is relatively simple. We look at advertised upload and download speeds and consider real-world speed data from sources like Ookla and FCC reports.
To explore our process in more depth, visit our How We Test ISPs page.
New Haven Internet Providers FAQs
What is the best internet service provider in New Haven?
Xfinity is New Haven’s best internet provider, offering wide availability, low prices, and fast speeds for most addresses.
Is there fiber optic internet in New Haven?
What is the cheapest internet provider in New Haven?
Xfinity Connect is New Haven’s cheapest plan, costing $25 per month and offering speeds up to 150Mbps.
Which internet provider in New Haven offers the fastest plans?
Frontier Fiber offers New Haven’s fastest plan: 5 GB or 5,000 Mbps for $155 per month.