New report reveals how organizations are using fewer, more powerful tools to cope with the complexities of the modern digital environment
New York, April 9, 2024–(BUSINESS WIRE)–Internet resiliency company Catchpoint today released new analysis in partnership with Enterprise Management Associates (EMA), a leading IT analytics research firm. The report, titled “Modern Enterprises Must Improve Observability with Internet Performance Monitoring,” highlights an urgent call to action for enterprises: adopt a comprehensive Internet Performance Monitoring (IPM) strategy. This strategy is critical to closing the huge observability gap in today’s complex IT infrastructure. This advice is particularly timely given that 99% of businesses are expanding their use of the Internet as their primary connectivity channel, while facing the challenge of multiple, disjointed monitoring tools that are ineffective.
EMA’s analysis presents a stark reality of modern business: the digital landscape has evolved into an extremely complex environment. This complexity is characterized by a shift toward hybrid networks, increasing reliance on cloud services and distributed application portfolios, and an increase in remote workforces. These and other factors highlight the need for strong internet connectivity and a more comprehensive approach to observability. The report states that traditional application performance management (APM) tools are increasingly inadequate because they fail to capture the necessary visibility and insights. In fact, the Internet in general is invisible to these tools. EMA’s detailed inspection highlights the need for IPM solutions that provide visibility into global internet performance, ensuring businesses can maintain resilience, efficiency and superior digital experiences in an internet-centric operating environment.
Today’s digital age has ushered in an era where the Internet is not just a utility but a backbone of business connectivity, bridging applications, users, sites and clouds in an intricate web of digital interactions. However, the ubiquity of the Internet brings variability and instability that require specialized monitoring. IPM solutions are critical to ensuring digital performance and user experience. Application infrastructure has also changed, with most enterprises now using multi-cloud architectures rather than dedicated infrastructure in data centers. The EMA white paper identifies application health as one of the biggest variables in digital experience and highlights poor IPM tools, inconsistent global performance across regions, and the lack of traditional SLAs as major constraints for IT operations operating Internet-based WANs. Pain points.
Key findings include:
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The Internet is ubiquitous in modern digital architecture. Traditional APM tools can reveal the health and performance of application environments, but cannot provide the visibility into global Internet health that powerful IPM solutions provide.
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The rise of multi-cloud architecture, it is expected that by the end of 2024, nine out of ten enterprises will adopt multi-cloud.
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The importance of Internet connectivity to modern WAN architecture.
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Key drivers for hybrid WAN include cloud service connectivity (46%), network flexibility (46%) and higher bandwidth requirements (38%).
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Digital infrastructure extends into the homes of remote workers, and 94% of companies have permanently expanded their remote workforce due to the COVID-19 pandemic, meaning IT teams must continue to support user experience for remote workers for the foreseeable future.
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The importance of taking a platform approach to Internet performance monitoring enables IT teams to integrate observability tools and streamline workflows.
To address these challenges, the EMA white paper highlights the need for organizations to adopt a unified, multifunctional IPM solution. Such solutions utilize probes deployed across various network vantage points to track Internet performance and provide granular visibility into application performance and user experience not covered by APM solutions.
“The hybridization of IT infrastructure and increasing reliance on cloud services and internet connectivity has left IT teams struggling to determine the best path forward,” said Mehdi Daoudi, CEO and co-founder of Catchpoint. “EMA white paper highlights internet performance monitoring There is an urgent need to bridge the observability gap and enable IT teams to ensure a superior digital experience for end users.”
The EMA white paper also provides practical guidance for IT decision-makers, outlining key considerations for selecting an IPM solution. These include taking a platform approach, ensuring observability across hybrid WAN and multi-cloud environments, and leveraging advanced analytics leveraging artificial intelligence and machine learning technologies.
“Catchpoint continues to lead the Internet performance monitoring market with its ease of use, real-time depth of knowledge and rapid deployment,” said Shamus McGillicuddy, vice president of network infrastructure and operations research at Enterprise Management Associates. “As traditional APM tools fit within the four walls of an organization, Applications, therefore, require IPM solutions that extend observability where it matters most – where your employees and customers are.”
To access the complete EMA analysis and more information about Catchpoint, please visit https://www.catchpoint.com/asset/enterprises-must-boost-observability-with-internet-performance-monitoring. EMA will also host a webinar on April 18, 2024 at 2:00 pm ET to review the white paper and discuss the findings.
About snap points
Catchpoint, the internet resiliency company trusted by the world’s leading brands, is dedicated to finding issues across the entire internet stack before they impact the business, monitoring what matters from where it matters, which is why the internet relies on Catchpoint. The Catchpoint platform offers a complete suite of Internet performance monitoring solutions, including synthesis, RUM, performance optimization and advanced analytics, all powered by high-fidelity data and flexible visualizations. Catchpoint leverages thousands of global vantage points across wireless networks, BGP, backbone, last mile, endpoints, enterprises, ISPs and more to provide unparalleled coverage of factors that impact customer experience, employee productivity, network performance, websites, applications and APIs Observability.
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Contact information
Emily Fang, Greenough Communications
Catchpoint@Greenoughagency.com