What is the best internet provider in Springfield, MA?
Competition for broadband is increasing, but in many places there are still few, if any, options beyond a single cable provider.this is the case Springfield, MA Xfinity Named Best Internet Service Provider by CNET, Mainly because it’s the only wired high-speed provider in most of the region.
To be fair, it’s not just availability that makes Xfinity stand out. It offers the fastest speeds of any cable provider—Springfield’s speeds of up to 2,000Mbps are the fastest in the area—and is one of the cheapest ISPs, with speeds of up to 150Mbps starting at $25 per month USD, this is the cheapest internet rate in Springfield. Currently, many plans offer unlimited data and other perks, but a contract may be required to get the lowest price, and if you rent a router, you may have to pay a $15 fee.
Spectrum’s Cable Internet could offer an alternative to Xfinity in Springfield, but with only 2% coverage in the area, I wouldn’t count on it. Verizon 5G Home Internet and T-Mobile Home Internet, on the other hand, offer fixed wireless Internet more broadly.
You’ll likely get faster speeds with Verizon, but both providers offer unlimited data, free device rentals, no contract requirements, and potential discounts bundled with mobile service. The benefits are tempting, but you’ll want to see what speeds you can get before deciding whether an alternative to Xfinity is right for you.
CNET recommends Springfield’s best internet services in multiple categories, considering speed, pricing, customer service and overall value. Our assessment includes reference to a proprietary database built over years of reviewing Internet services. We verify this against provider information by spot-checking service availability at local addresses. We also read the provider’s terms and conditions carefully and call the ISP to verify details if needed.
While we strive to find the most up-to-date, accurate information, there are some limitations to our process that you should be aware of. Pricing and speed figures are variable: Some addresses may qualify for different service levels, and monthly costs may vary even within the same city. The best way to determine your specific options is to plug your address into the provider’s website.
Additionally, the prices, speeds, and other information listed above and in the provider cards below may differ from what we found in our research. Based on our database of plan information provided directly by ISPs, these cards show the full range of pricing and speeds from providers across the United States, while the text is specific to what’s available in Springfield. The prices quoted in this article are from our research and include applicable discounts for setting up automatic payments each month – which is standard industry offering. Other discounts and promotions may also apply, such as signing a fixed-term contract or bundling multiple services.
To learn more about how we review internet providers, visit our full methodology page.
Best Internet in Springfield, MA
150-6,000 Mbps
$20-$300 per month
What we think – Available to nearly every local home, Xfinity is the obvious choice, and sometimes the only choice, for home internet in Springfield. Customers can choose from a variety of plans with speeds ranging from 150 to 2,000Mbps, but terms of service, including fees, data caps and contracts, may vary by plan.
150-6,000 Mbps
$20-$300 per month
fixed wireless
85-1,000 Mbps
$50-$70 per month
What we think – Besides Xfinity, Verizon 5G Home Internet has the best coverage, fastest speeds, and lowest prices in Springfield. Speeds will vary by location, ranging from 50 to 300 Mbps or 85 to 1,000 Mbps depending on the plan you choose, so the overall value will depend on the speeds available at your address. Still, unlimited data, free devices, a five-year price guarantee, and discounts for Verizon Mobile customers make it an option worth considering.
fixed wireless
85-1,000 Mbps
$50-$70 per month
fixed wireless
72-245 Mbps
$60 per month
What we think – If you’re already a T-Mobile Voice customer or want to avoid surprises with your monthly bill, T-Mobile Home Internet may be right for your home. Service includes unlimited data, free devices and $10 or $20 off for qualifying T-Mobile customers. Additionally, if your internet rates increase, the provider promises to pay your last month’s bill.
fixed wireless
72-245 Mbps
$60 per month
Springfield, MA Internet Providers Comparison
| provider | Internet technology | monthly price range | speed range | Monthly equipment cost | data cap | contract | CNET Review Score |
|---|---|---|---|---|---|---|---|
|
spectrum |
cable | $50-$80 | 300-1,000Mbps | $7 (optional) | not any | not any | 7.2 |
|
T-Mobile Home Internet |
fixed wireless | $60 ($40-$50 with eligible mobile plans) | 72-245Mbps | not any | not any | not any | 7.4 |
|
Verizon 5G Home Internet |
fixed wireless | $50-$70 ($35-$45 with eligible mobile plans) | 50-1,000Mbps | not any | not any | not any | 7.2 |
|
unlimited |
cable | $25-$100 | 150-1,200Mbps | $15 (optional) | 1.2TB or none | 1 year (optional) | 7 |
Buy suppliers at my address
Source: CNET analysis of provider data.
What are the cheapest internet plans in Springfield?
Show more(1 item)
Buy suppliers at my address
Source: CNET analysis of provider data.
How to Find Springfield Internet Deals and Promotions
Springfield’s best internet deals and top promotions depend on the discounts available during that time period. Most offers are short-lived, but we’re often on the lookout for the latest deals.
Springfield internet providers like Xfinity may offer lower introductory prices or streaming add-ons for a limited time. However, many services, including Verizon 5G Home Internet, Spectrum and T-Mobile Home Internet, have the same standard pricing year-round.
For a more extensive list of deals, check out our guide to the best internet deals.
The fastest internet plans in Springfield
| plan | starting price | Maximum download speed | Maximum upload speed | data cap | Connection Type |
|---|---|---|---|---|---|
|
Xfinity Gigabit x2 |
100 dollars | 2,000Mbps | 200Mbps | not any | cable |
|
Xfinity Gigabit Extra |
$85 | 1,200Mbps | 35Mbps | not any | cable |
|
Spectrum Internet Performance |
$80 | 1,000Mbps | 35Mbps | not any | cable |
|
Xfinity Gigabit |
$70 | 1,000Mbps | 20Mbps | not any | cable |
|
Verizon 5G Home + Internet |
$70 ($45 with eligible mobile plans) | 1,000Mbps | 75Mbps | not any | fixed wireless |
Buy suppliers at my address
Source: CNET analysis of provider data.
What is a good internet speed?
Most internet connection plans can now handle basic productivity and communication tasks. If you’re looking for an internet plan that can accommodate video conferencing, streaming video, or gaming, you’ll get a better experience with a stronger connection. Below is an overview of the recommended minimum download speeds for various applications according to FCC regulations. Please note that these are guidelines only – Internet speeds, service and performance vary based on connection type, provider and address.
For more information, see our guide on the internet speed you really need.
- 0 to 5Mbps allows you to handle the basics—browse the Internet, send and receive email, stream low-quality video.
- 5 to 40Mbps gives you higher quality video streaming and video conferencing.
- 40 to 100Mbps should provide one user with enough bandwidth to meet the needs of modern remote working, video streaming, and online gaming.
- 100 to 500Mbps allows one or two users to participate in high-bandwidth activities such as video conferencing, streaming and online gaming simultaneously.
- 500 to 1,000Mbps allows three or more users to engage in high-bandwidth activities simultaneously.
CNET How to Choose the Best Internet Provider in Springfield, MA
Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router, or kitchen tool, it’s impractical to personally test every ISP in a specific city. So what is our approach? We first looked at pricing, availability, and speed information based on our own historical ISP data, provider websites, and map information from the Federal Communications Commission’s FCC.gov.
But it didn’t end there. We went to the FCC’s website to check our data and make sure we accounted for every ISP offering service in a certain area. We also enter local addresses on provider websites to find specific options for residents. We evaluate customer satisfaction with ISP services by looking at sources such as the US Customer Satisfaction Index and JD Power. ISP plans and prices may change frequently; all information provided is accurate as of publication time.
Once we have localized information, we ask three main questions:
- Does the provider offer reasonably fast internet speeds?
- Are customers getting value for money?
- Are customers satisfied with their service?
While the answers to these questions are often layered and complex, we recommend the provider that comes closest to a “yes” on these three questions. When choosing the cheapest internet service, we look for plans with the lowest monthly fees, although we also consider factors like price increases, equipment fees, and contracts. Choosing the fastest internet service is relatively simple. We look at advertised upload and download speeds and consider real-world speed data from sources like Ookla and FCC reports.
To explore our process in more depth, visit our How We Test ISPs page.
Internet Providers FAQs in Springfield, MA
What is the best internet service provider in Springfield?
Xfinity is the best internet service provider in Springfield, MA because of its wide availability, fast speeds, and low entry price. Xfinity is the only cable internet provider in most of Springfield.
Is there fiber optic internet in Springfield?
According to the latest data from the FCC, fiber optic internet is currently unavailable in Springfield, Massachusetts. Fiber internet service is available north of Chicopee, but not within Springfield city limits.
What is the cheapest internet provider in Springfield?
Xfinity has the lowest introductory internet rates in Springfield at $25 per month, with download speeds up to 150Mbps. This plan includes unlimited data (as of this writing), but renting a device will add $15 to your bill. Other low-cost Xfinity plans start at $35 and $45 per month, with speeds up to 300 Mbps and 500 Mbps, respectively.
Which internet provider in Springfield offers the fastest plans?
Xfinity offers the fastest internet plans in Springfield, with download speeds up to 2,000Mbps, starting at $100 per month. That’s impressive speed since many cable internet providers only offer top speeds of around 1,000Mbps. However, as a cable provider, Xfinity has slower upload speeds than download speeds. Still, Xfinity offers a maximum upload speed of 200 on its 2,000Mbps plan, which is far faster than the upload speeds of all major cable providers.