Amazon CEO: Generative AI could be the biggest technological change since the internet

Amazon CEO Andy Jassy says generative artificial intelligence could be one of the biggest technological changes in decades.

In his annual letter to shareholders, Jassy laid out his vision for how generative AI could become the company’s next pillar of growth, following Marketplace, Prime and its cloud computing arm, Amazon Web Services.

“Generative AI may be the biggest technological change since the cloud (which itself is still in its early stages) and perhaps the biggest technological change since the Internet,” Jassy wrote in Thursday’s letter. This GenAI revolution will Build on the most important foundations from the start. “The evolution of the cloud. The social and business benefits to be gained from the possible solutions will astound us all.”

Jassy’s annual shareholder letter, his third since taking over as CEO, follows a longstanding tradition set by Amazon founder Jeff Bezos, who has served as CEO for 27 years. Each year, the company publishes annual letters that draw research from within and outside the tech industry. Bezos, who stepped down as Amazon CEO in 2021, typically uses the letters to talk about Amazon’s achievements and ambitions, writing them with a flair for storytelling.

Jassy also said Amazon remains committed to cutting costs.

“We challenged every deeply held belief in our fulfillment network and re-evaluated every part of it and identified a number of areas where we believe we can further reduce costs while also making it faster,” Jassy said in the letter. to serve customers.”

Write to Steven Russolillo (Steven.Russolillo@wsj.com) and Sebastian Herrera (sebastian.herrera@wsj.com)

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